Please read the below points to understand the expressions under each circumstance before you have a wonderful shopping experience.

While reading further, you may find several words which convey specific meaning:

  • “Buyer” means the person who buys goods from the Seller
  • “Seller” means greenish.in who sell gardening products
  • “Goods” means the products offered by the seller for sale on the web site
  • “List Price” means the prices listed on the website for goods by the Seller for sale or as revised from time to time
  • Terms and Conditions” means the terms and conditions of sale set out in this document and as amended from time to time

 

Definitions :

The use of this website, its services and tools are all governed by the below mentioned terms and conditions. If you make any transaction through this website, you shall undergo policies that are applicable to the website. If you transact with this website means you are contracting with greenish.in and you shall follow the duties with this company.

When you use this website including customer reviews, you are subject to guidelines, rules, policies, terms and conditions applicable to this website and its services. We reserve the sole right to modify, add, change or remove the portion or content of these Terms and Conditions without any notification. Hence, we request you to please keep visiting this page to understand the Terms & Conditions and also our Privacy Policy which is subject to change without notice.

 

Products and Pricing :

All products listed on the website, their descriptions, and their prices are subject to change from time to time.

Purchase of a product on the website is subject to availability of stock.

Greenish reserves the right, at any time, to modify, suspend, or discontinue the sale of any product or services with or without notice.

In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error, error in pricing or information received from Greenish.  Greenish shall have the right, post the acceptance of any order, to decline or cancel any such order, whether or not the order has been confirmed and/or you have been charged for such product or service. If you have already been charged for the order and Greenish cancels your order, we will refund the amount.

The Plant might look a little dull due to transit stress. But be assured that exposure to sunlight and proper watering will revive the plant to its natural healthy state.

 

Duplicate Orders :

If you have placed two or more identical orders by mistake, please let us know immediately. We will give you a full refund for the duplicate order, provided that the order has not been prepared or delivered.

If we find that the same order has been made twice, we will try to contact the customer to confirm the order. If the customer is not contactable, we will take the decision on your behalf and that will be final.

 

Payment Terms :

You agree to pay the price applicable for the product or service on our website at the time you submitted your order (Product Price), the delivery fees for the delivery service you select, if any (Delivery Fees), or any applicable taxes (defined below). You will be solely responsible for payment of all taxes (other than taxes based on Greenish income), fees, duties, and other governmental charges, and any related penalties and interest, arising from the purchase of the products and services (Taxes) not withheld by Greenish.

Order delivery is totally subjected to the payment credited in Greenish a/c. unless payment is received by us, the order will not be processed.

For your convenience, Greenish accepts Visa, Master Card, American Express, Debit/Credit Card and Net Banking, Digital wallets and UPI. Notwithstanding anything contained herein, any and all payments made by above mentioned options, either through payment gateway on the Greenish website or through Greenish mobile site, are subject to specific terms and conditions of such third party payment gateways.

 

Feedback and suggestions :

At Greenish, we make every effort to ensure that you receive excellent products and services. We strive hard not only meet, but exceed your expectations. If, at any time, you experience problems with an order or are not happy with our service, you can call us on +91- 9818518538 (10:00 AM – 6:00 PM, Monday – Saturday) or write to us at shop@greenish.in

Your feedback and suggestions are important to us.

Note: Complaints against all plants need to be made within 0 – 24 hours from the time of delivery, after which we will not be able to register any complaints.

 

Damaged/Defective Products :

If any product received by you is damaged/ defective, you can let us know the same. You can call us at +91- 9818518538 (10:00 AM – 6:00 PM, Monday – Saturday) or send us an e-mail with 3 photographs (different dimensions) of the same at shop@greenish.in, within 24 hours of receiving the product. We will either deliver a new product or refund the amount to you. Subject to the Terms and Conditions, once refund is initiated by Greenish, it takes 8-10 business days for the refund amount to reflect in your account.

 

Exchange Policy :

It will not be possible for us to accept any request for product exchanges.

 

Copyright complaint :

If you find your work has been copied constituting copyright infringement, you can write to us at info@greenish.in.